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Bought car at fair price. Customer service is the problem. Not happy with several mgrs. Always have an excuse for poor CS. SALESMAN WAS BEST PERSON TO DEAL WITH. Given an oil change contract, I wasn't eligible to use until my car had 30,000 miles. Car has 8400...
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#642909
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Used an old corroded part on our Land Cruiser and almost ruined our entire engine. Broke another component in our engine compartment but said it didn't matter because our Land Cruiser is so old. What a *** hole. Tried to pull the wool over my eyes as a female but...
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Bowling Green, Virginia
#633472
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I feel like I have got robbed by this company. I just bought a 2015 chevy car and the sells man did everything to make sure I bought a car. Offered me insurance deal and when I purchased it they didnt process my paperwork to the insurance company, therefore I was...
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2.0
I didn't like
  • Sales
#616362
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company staff is very unprofessional me my daughter and her roommate went her to buy a car.my youngest daughter call one of the he staff member that she knew.So any way we discuss things as usually,after we decided that we wasn't going on purchases a car that day...
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1.0
#599226
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To whom this may concern, I am beyond disgusted with the Customer service from Rick Hendricks service department! I called David Blood requesting a quote to have my car repainted. David advised me that it would be $300. I called back to schedule an appointment and...
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2.0
#539569
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two weeks prior to this fiasco, I was in for an oil change and had discussed some needed warranty work a service advissor. The warranty part was ordered. A few days later, I tired to make an appointment but was never able to reach anyone. l finally got a call back on...
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#527391
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I purchased a 2014 the end of may I traded a car couldn't seem to get the title business straight, I found out what was going on around the 26 of june. But my concern is your dealership has 13,709,37 of my money but will not give me tags to the new car why we get...
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#503814
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I came into to purchase a new car and because I said they were so expensive, I was shown a 2006 Avalon that I fell in love with. I purchased the car and it was checked out in the service department.I was given a Toyota certified vehicle warranty. Now after a year and...
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#432974
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took my truck into this dealership to get it lifted (only went with the dealership so it could stay under warranty). At the time of scheduling, I was thinking about getting larger tires, but was quoted around $1800 for a new set (mounted and balanced). When I...
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Anonymous
Anonymous

Follow up on my car service. The service manager fixed the issue involving the loaner vehicle in 2 seconds. Thanks Hendrixs Toyota

Anonymous
Anonymous

Here at Hendricks Toyota as well getting a service done. I noticed a knock as I go over uneven surfaces coming from my roof. I was told that they wanted to keep it to assess t...

#413038
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My Honda Odyssey purchased new came with a defective battery. When it died , I called for road service and brought it back to the dealer who tested it and said it was good. Two weeks later it died again so again I called road service and THIS TIME the dealer said it...
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#275613
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