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Pissed Consumer Interviews ?
Bought a camaro with 4500 miles at the Hoover store from Doug Stephens. It had to be delivered from the North Carolina dealership. Once I got the car it had no floor mats. I asked about them and was told they would give me rubber cheap Hendrick floor mats but if I wanted camaro floor mats I would have to buy them. It is absurd that they would expect me to put $10 floor mats in a $50,000 car. Doug told me if I wanted camaro floor mats I would have to buy them. Where did the floor mats that came with the car go? Total ***.
Hendrick Automotive Group - Bad service with a new truck
I brought a new truck from the dealership in Duluth Ga.been trying to contact them every day. But they keep putting me on hold for hours and never come back to the phone. My name is Calvin Ranzie phone is 3345590478
On August 22,2018 I purchase two vehicles from Hendricks Kia of Concord. One being a 2013 F150 Ford truck. Had to leave truck to be taken to ford dealer to fix tire sensor light. Could not pick up to bring home until a week later. After driving truck to work the next...Read more
- Salesmen were willing to help
This occurred at the Wilmington NC location. Its been over a month since my 2015 Dodge Charger was towed here after being rear ended by a drunk driver. My vehicle was dropped off there on August 3rd, today is September 4th and no work has been done to my car yet. After...Read more
I didn't like
- Customer service
- Have no ethics
- Do not value customers
I bought a 2014 f 250 from hendrick honda in bradenton and before i made the 2nd payment 2 tires went bad and the ac evaporator too. I told them the tires were also too big and rubbed the sway bar and they told just dont turn the wheel all the way. Now all 4 tires have...Read more
I looked at several websites for new Charger 392 SRT8 and found a great deal in Atlanta...... while headed to the dealership, I received 3 calls from 3 different sales reps and had 3 hard credit pulls on my credit report!!!!! I found a 52K car for 16K less and when I...Read more
- Inventory and diversity
I didn't like
- Have no ethics
- Poor sportmanship and unprofessional
Bought (2) Brand new jeeps Jk and JL jeeps both were modified with lift kists tires everything. The Jeep I bought for my daughter has been damaged due to the aftermarket lift and bumpers due to faulty installation and lack of designing the right components. It has been...Read more
I am Ophelia Harrison I got a phone call from one of your representative chastising me about my survey which I don't appreciate it questioning me why I didn't give all excellent why did I say this why I said that on the survey I'm a grown woman. This was rude and...Read more
Caution! Be very careful when buying from this dealership! Once they close the sale, their service drops off a cliff. I purchased a 2014 Chevy 2500 Duramax diesel and paid $52,985.00 and put $10,000.00 of my hard earned money down. The test drive went...Read more
My car sat at the dealership all day because someone did not check the drop box. I told the person that scheduled by service call that we had several warranty items we needed fixed. After checking on my car and finding out that it had been "over looked" all day, we...Read more
I went in to the Norfolk RH Cheverolet to discuss possibly trading my 2016 Colorado in on a 2018. After the appraisal the salesman came back with a low ball offer on my trade and a pumped up price on the vehicle (it was actually at another dealer 150 miles away, they...Read more
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