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poor customer servive magament everything they kept giving me the run around couldn't get nobody they told me bank had approved everything then turn around and told me they couldn't do nothing poor customer service I deserve a right to know whats going on why would you...
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#1014700
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I RECEIVE TWO LATE PAYMENT ON MY HISTORY CREDIT PEPORT.1ST TIME IN MY LIFE I WAS LATE.AND THE CAR I TRADED FOR A2014 CORVETTE I WAS TOLD THAT THE CAR HAD NEVER BEEN PAINTED BUT NOW I FIND OUT THAT HAS BEEN PAINTED ALL OVER I CALL THEM 8 TO 10 TIMES A DAY AND THEY NEVER...
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#1005262
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On December. 31/2015 your comperny sold me and my wife a 2012 bow 650i that never work the stay in the shop for 5 month then I had to put it back in the shop the car price was 38.895 but your financial man John change the price too 44,262.10 I tried to let them me...
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I didn't like
  • Sales
  • I was sold something that your man knew needed work
#957966
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Hendrick Automotive Group Customer Care Review

Hendrick Automotive Group
#851474
1.8
Details
This is the worst experience I have ever had with a dealership ever! I purchased a vehicle on May 3rd and have yet to receive a temporary tag after 17 days! No one can give me response on when I will get one. And when I contacted the tag office I was told that taxes are owed on said vehicle and that was the reason the title was being held.
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2016 Chevrolet Corvette Review

Hendrick Automotive Group
#789319
I'm a disabled vet retired correctional officer my dream car was to get a 2016 z06 Corvette the Hendrick Chevrolet and I bought that dream c to find out that it had a factory defect with the speakerstook it back they did some repairs still having problems with the speakerthen I'll talk to talk about changing the door repainting the dooron $100,000 car what would that do to my fax report
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Hendrick Automotive Group - Bought a Lemon Please read before you invest in a new vehicle.
Hendrick Automotive Group - Bought a Lemon Please read before you invest in a new vehicle.
Hendrick Automotive Group - Bought a Lemon Please read before you invest in a new vehicle.
My over all experience with this dealership since I got my 2016 Colorado four months ago. My sales experience was good they do the typical push you into stuff you don't want. Finance was the same but an easy process. The General Manager Jason House did a good job on...
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1.7
I liked
  • I was able to do a swap
I didn't like
  • I have a defective truck that exceeds the lemon law
#939540
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worst experience ever. the truck we went to go look at was listed for $40k. We get to the dealer and the salesman tells us its the wrong price. it was a $10k difference!!! then after getting our trade in appraised, they ripped the door handle off and didn't even offer...
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1.2
#933403
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Purchased a 2015 Malibu and had a great experience. I have been trying for weeks now to trade up. I have been called out to the location 3 separate times only to have the same results from the finance manager. I live 45mins away and then I had to spend 3 hours each...
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2.7
#902834
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I bought a replacement set of Michelin Tires (4). In less than 10,000 miles, one developed a "bubble" on the sidewall. Took the tire back and Hendricks claimed we hit something (which we did not) and refused to handle. Took tire to Tire Kingdom, they did not...
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2.0
I didn't like
  • Brush off
#845327
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I have attempted to call this department for 3 weeks and I have not received 1 call back. Every time I call Helen or another receptionist sends me to a voicemail and I specifically tell them that I am not getting any assistance with my issue and to please pass me over...
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I didn't like
  • Billing department
  • Customer service
#829596
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Went with my daughter to look at a used car. Had to track down a salesperson. After finding a salesperson he seemed very uncaring and than another salesperson asked him if he was ok. I am 52 disabled my daughter is pregnant. What was their to fear, that we had bad...
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2.2
Product
#821937
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After researching a deal online that Toyota was offering nationwide, I visited this dealership anticipating that I'd be driving off the lot with a new car. I met all the criteria listed in the ad and there was NO fine print that I overlooked. Regardless of all of the...
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#659513
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