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I have been dealing with very poor customer service for over a year now. I have been coming into the service department to get oil changes that were part of my contract when I bought my jeep. They have been trying to add these items to my record. It was showing the six...
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Anonymous
Robert

I've read your complaint twice and I still don't understand the problem.I have an I.Q. of 148 so I don't think it's my lack of comprehension.I've been very careful to avoid th...

1.0
I didn't like
  • Warranty
  • Customer service
#1129799
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Finally was brought a paper with payment at 0 down, 5000 down and so. I said ok i will do the zero down. 10 minutes later the sales manager said cant do that, i was li id, the sales manager swadles over and says he will fix that. He comes back with some issues on our...
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1.0
#1116798
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I brought my 2006 Dodge Daytona in to have fluids checked only told them not to hook it up to the old BBM and they hooked it up anyways my car has a special tune because it's not a 5.7 in the motor and has a 392 stroker kit with a special tune and it was screwed up I...
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1.0
#1084446
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Hendrick Automotive Group - Liars

Hendrick Automotive Group
#1132971
1.0
Details
I came an hour and a half to see a car at the Kia dealership and the salesman said that it was sold when I walked thru the door! They never had the car! Wasted my day and time, what a bunch of jerks!
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Hendrick Automotive Group - Took my Car

Hendrick Automotive Group
#1131041
1.0
Details
Came to get a car that was worth nothing. Engine light came on then told me my contract didn’t get Approved. I talked to the lender and they told me I got approved. Never will I come back
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Customer service
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Short Review on March 24, 2017

Hendrick Automotive Group
#1025221
Rick, you should subject yourself to the sales process for an understanding of how off putting every contact has been.
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Hendrick Automotive Group Customer Care Review

Hendrick Automotive Group
#885203
1.0
Details
Service department not helpful at all just out to make money very poor customer service will never go to Rick Hendrick or recommend them to anybody
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DO NOT BUY A USED CAR FROM THIS DEALERSHIP!!! I've had better experiences with buy here, pay here lots. At least, if they sell you a car with something wrong with it, they will work with you to fix the issue. My husband and I both bought cars here, his used, mine new....
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1.5
I didn't like
  • Warranty
  • Finance
  • Customer service
#1075833
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Purchased a vehicle 3 weeks ago and was told it would be at the dealership within the week for me to pick it up. Was never called or informed that the dealership they were getting the car from sold it. They then located another car and I was told that car would be at...
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1.5
#1074327
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I droped my truck off because the AC went out. Its been more than a month and I still dont have my truck back and fixed. This is my second brand new chevy Silverado I purchased from you guys in the pass 4 years. The fisrt one was a LTZ now a High Country. I have...
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4.2
#1066645
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Went to dealership one week ago friday got approved for buying a vehicle i felt like was a nobody and couldnt get responses about buying i was put off i called and texted several times each time i was ignored called again yesterday i was told they would call me back in...
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1.8
#1049289
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poor customer servive magament everything they kept giving me the run around couldn't get nobody they told me bank had approved everything then turn around and told me they couldn't do nothing poor customer service I deserve a right to know whats going on why would you...
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#1014700
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I RECEIVE TWO LATE PAYMENT ON MY HISTORY CREDIT PEPORT.1ST TIME IN MY LIFE I WAS LATE.AND THE CAR I TRADED FOR A2014 CORVETTE I WAS TOLD THAT THE CAR HAD NEVER BEEN PAINTED BUT NOW I FIND OUT THAT HAS BEEN PAINTED ALL OVER I CALL THEM 8 TO 10 TIMES A DAY AND THEY NEVER...
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#1005262
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On December. 31/2015 your comperny sold me and my wife a 2012 bow 650i that never work the stay in the shop for 5 month then I had to put it back in the shop the car price was 38.895 but your financial man John change the price too 44,262.10 I tried to let them me...
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I didn't like
  • Sales
  • I was sold something that your man knew needed work
#957966
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